Sleep Inn & Suites West Knoxville

Originally booked a super 8 and after checking in found that the room smelled like urine. It was disgusting. They moved me to a new room which was boiling hot. The air barely worked. Refrigerator didn't work. TV having issues. Everyone was very rude from maintenance to the desk clerk to the manager. Asked for my money back and reserved Sleep in at the last minute. Very friendly staff checked me in. Very comfortable bed, clean room, air conditioning and refrigerator in excellent working condition. Breakfast was good and pool was also very nice. Very happy with my stay. Would stay here again.

Powdered eggs, not my fav, but they were done right and tasty, sausage links, cereal, waffles, muffins, orange and apple juice and 2% milk. Also coffee and tea. Room was plenty spacious, impeccably clean and the beds were very comfortable. I have serious back issues that cause sciatic pain. I woke after after going to bed in pain, pain free for the most part. The shower was hot and the water pressure thru the adjustable shower head was phenomenal. If I'm ever back in Knoxville, this will be where I stay.

It was in a convenient area and has a walkway to Cracker Barrel. The host was nice, the room was comfortable, clean and reasonably priced. It was what we needed for the evening after a long day of work. We were there on business

This was our 2nd time there great hotel that's why we keep coming back once a year for our convention hotel staff friendly pool was great rooms are clean

It was beautiful and the right amount of space we needed for our plans.